What People Are Saying
Jolene's planning our Disney vacation for us was flawless! She has been encouraging us to go for years, and finally, for my 70 th birthday, we followed her advice. Never having been before, we did not know where to start; Jolene knows Disney like the back of her hand, so it was obvious that she should take over the planning, and plan she did! Jolene took care of everything for us – great hotel, excellent dinners, fun nightlife, wonderful sights to see, great rides to take, fast-passes, maps, behind-the- scenes tours we shouldn't miss, special spots to sit at sunset, the best places to shop – all of it.
She was always available to us by phone or text if we had a question or a problem. Our time there couldn't have been more fun or better planned, so much so that we are thinking about out next trip! But, we would never do it without Jolene. She is the expert in all things Disney!
-Terry and John David Heinzmann
Michelle was extremely helpful! Her knowledge and patience in working with us to plan the trip was instrumental in making it an unforgettable adventure. She always responded promptly to my phone calls and emails, even during evenings and weekends. This was not expected but certainly appreciated.
We had limited experience with staying on property, so she listened attentively to our requirements and recommended several options with +/- each time I reviewed her input and came back with more questions (several times). We ultimately ended up staying at the Polynesian and had a great time!
She made sure we were aware of various add-ons (Memory Maker, Meal Plans) but never gave a hard sell. I would certainly recommend Michelle to others who are looking for assistance and will also give her a call if we need to plan a trip in the future!
Jolene has helped us plan our first trip to Disney and Universal. She has made all of the planning easy and I am so excited about our jammed packed, well planned trip!! My kids don't know about it yet and I can barely contain my excitement until we surprise them!! She has taken all of the stress out of planning this trip so I get to enjoy the trip as much as everyone else!!
I had the pleasure of working with Michelle Stieb to set up my Disney vacations. She was fabulous! I’m so glad she was there for me every step of the way. She was so detailed and assisted me with so many things; for example, the dinner reservations that I wanted were very difficult to secure. She went in every other day to see if she could secure reservations for our party. We didn’t get everything we wanted, but she was a big help in securing the ones that we did.
She also pointed out special events that I was not aware of. I honestly think it was one of the easiest bookings I’ve had with Disney because of her.
I really appreciated Michelle and the time she put in to assist me.
Jolene Stevens was an excellent Disney resource. She was very easy to talk to and listened to what I looking for: a girl's weekend get away with spa services to pamper us and yummy food as well. She suggested the Food and Wine Festival at Epcot for a long weekend. She discussed the available spa services and pool features of several hotels, even knowing which ones were recently renovated. She also recommended restaurants and transportation that would be convenient for our location. Her insight made planning this trip extremely easy and her suggestions were spot on. With all the options that Disney has to offer, planning a vacation there can be daunting undertaking. Her passion for Disney truly translates into her invaluable insider knowledge. I plan on using her services again for another spectacular Disney experience.
I booked the Disney Merrytime Cruise through Michelle and from start to finish, my experience working with her was flawless. A lot of my friends were waiting for my review about our cruise experience and after I told them how AMAZING it was, they are all excited to book theirs in the future. Michelle, Your follow up, follow through and details were very helpful in this whole experience!
The cruise itself had great entertainment, customer service and of course food! We've been on cruises with other companies and by far Disney had the largest number of staff and all of them were very polite, professional, organized and CLEAN. Everywhere I turned there was always someone wiping something. The rotational dining was unique and servers were top notch. All the servers were busy trying to serve food to hundreds of people at one time but even so, they each took the time to play with my one year old using magic tricks to entertain her.
Although Disney cruise is more expensive than other cruises I think's it's worth the money because not having to stand in line to meet characters is already well worth it. We even got to dance with all of them during a dance party! It was a once in a lifetime experience.
Thank you for setting us up. I look forward to booking again through you in the future!
Jolene really provided top notch service. My husband and I were very wishy-washy on what we wanted and her patience never wavered. She found us an awesome deal and is so very knowledgable about how to maximize our time at Disney. I will definitely be recommending her anytime I hear anyone mention they want to go to Disney World!!
We just went to Disney in December and it was planned by go magic and I can tell you it as a breeze. It was am amazing trip and such a stress free time. Will certainly use them again!!!!!